FAQ

FAQ

1. How do I place an exchange request on NEWSTYLEFASHIONWEAR.COM ?

 

You can create a Return in three simple steps

A. Tap on MyOrders

B. Choose the item to be Returned

C. Enter details requested and create a Exchange Request

 

2. Why has my exchange return declined?

We only provide exchange with same product . Exchanging order product with different product is not allowed. We only provide exchange if there is any size or damage issue.

 

3. How does the (COD) Cash on Delivery payment option work?

NEW STYLE FASHION WEAR's Cash on Delivery option allows you to pay order value at the time of delivery for all orders is free, Your existing limits will be revised once, there is a delivery or order rejected against your account, from the new limit implementation logic, if required.To pay for any order using Cash on Delivery (COD) mode of payment, please select the ‘Cash On Delivery’ option on the payment page. Cash on Delivery option is available only in selected pincodes.However the COD limit may differ from customer to customer depending upon the order rejection percentage from a particular customers registered email id.

 

4. Is there any other option except cash on delivery mode of payment?

e-Sewa & IME & Khalti & fonepay & bank & card  are the other two options available other than Cash On Delivery Mode of Payment.

 

5. What is NEW STYLE FASHION WEAR shipping policy?

We strive to deliver products purchased from NEWSTYLEFASHIONWEAR.COM in excellent condition and in the fastest time possible. we will deliver the order to your doorstep free of cost all over nepal.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

If you exchange an order delivered to you, order shipping charges will not be refunded.. For accounts whose return behavior violate our fair usage policy, a delivery charge of Rs. 99 will be levied on all orders, irrespective of order value.

 

6. Does NEW STYLE FASHION WEAR Deliver product outside Nepal?

 

No. At this point, NEW STYLE FASHION WEAR delivers products only within Nepal

Cash On Delivery: In Major and Selected Cities.

e-Sewa or IME or Khalti or fonepay or bank or card All over Nepal

 

7. How can I get my order deliver faster?

If its urgent and you need your order faster than delivery time, you can contact us: +9779851057556 / 557, we will try to deliver within 24 hours inside KTM valley and within 48 hours all over Nepal.

 

8. Can I modify the shipping address of my order after it has been placed?

Yes, You can modify the shipping address of your order before its Processed.

 

9. How are orders placed on NEW STYLE FASHION WEAR delivered to me?

All orders placed on NEW STYLE FASHION WEAR are dispatched through our courier service partners all over Nepal.

 

10. How do I exchange an item purchased in a store ?

Unwashed, unworn or defective merchandise may be exchanged within 7 days of purchase date. All returned items must have the tags attached, along with the original sales receipt. Please contact the store where the item was purchased for the exchange.

 

11. Where are the stores located ?

Ason tyoudha , Kathmandu , Nepal or Please click on “Find a Store” button on top right corner to view a list of our locations with details.

 

12. Can I order the products online?

Yes, we do have deliveries serivce also .

 

13. Does New Style Fashion Wears issue Gift Card?

No

 

14. Does New Style Fashion Wears gives discount ?

Ofcourse